/**
 * MightyPress Support — Frontend Chat Styles
 *
 * Uses existing --mwp-* design tokens for visual consistency.
 *
 * @package MightyPress_Support
 * @since   1.0.0
 */

/* ── Layout ────────────────────────────────────────── */

.mps-support {
	position: relative;
}

.mps-hidden {
	display: none !important;
}

.mps-header {
	display: flex;
	align-items: center;
	justify-content: space-between;
	gap: var(--mwp-spacing, 16px);
}

.mps-header .mwp-card-title {
	display: flex;
	align-items: center;
	gap: var(--mwp-spacing-xs, 8px);
	margin: 0;
}

.mps-header .mwp-icon {
	width: 20px;
	height: 20px;
	flex-shrink: 0;
}

/* ── Ticket List ───────────────────────────────────── */

.mps-ticket-list-body {
	padding: 0;
}

.mps-ticket-list {
	display: flex;
	flex-direction: column;
}

.mps-ticket-card {
	display: flex;
	flex-direction: column;
	gap: var(--mwp-spacing-xs, 8px);
	padding: var(--mwp-spacing, 16px);
	border-bottom: 1px solid var(--mwp-color-border-light, #e2e4e7);
	cursor: pointer;
	transition: background-color 0.15s ease;
}

.mps-ticket-card:last-child {
	border-bottom: none;
}

.mps-ticket-card:hover {
	background-color: var(--mwp-color-bg-secondary, #f6f7f7);
}

.mps-ticket-card-header {
	display: flex;
	align-items: center;
	gap: var(--mwp-spacing-xs, 8px);
}

.mps-ticket-subject {
	flex: 1;
	font-weight: var(--mwp-font-weight-semibold, 600);
	font-size: var(--mwp-font-size, 14px);
	color: var(--mwp-color-text, #1d2327);
	white-space: nowrap;
	overflow: hidden;
	text-overflow: ellipsis;
}

.mps-ticket-time {
	flex-shrink: 0;
	font-size: var(--mwp-font-size-sm, 13px);
	color: var(--mwp-color-text-light, #646970);
}

.mps-ticket-preview {
	font-size: var(--mwp-font-size-sm, 13px);
	color: var(--mwp-color-text-light, #646970);
	line-height: 1.4;
	white-space: nowrap;
	overflow: hidden;
	text-overflow: ellipsis;
}

.mps-ticket-card-footer {
	display: flex;
	align-items: center;
	justify-content: space-between;
}

.mps-ticket-meta {
	font-size: 12px;
	color: var(--mwp-color-text-light, #646970);
}

/* ── Status Dots & Badges ──────────────────────────── */

.mps-status-dot {
	width: 8px;
	height: 8px;
	border-radius: 50%;
	flex-shrink: 0;
}

.mps-status-dot.mps-status-open {
	background-color: var(--mwp-state-live, #00a32a);
}

.mps-status-dot.mps-status-closed {
	background-color: var(--mwp-color-text-light, #646970);
}

.mps-ticket-badge {
	display: inline-flex;
	align-items: center;
	padding: 2px 8px;
	border-radius: var(--mwp-radius-full, 9999px);
	font-size: 11px;
	font-weight: var(--mwp-font-weight-semibold, 600);
	text-transform: uppercase;
	letter-spacing: 0.5px;
}

.mps-ticket-badge.mps-status-open {
	background-color: var(--mwp-state-live-bg, #edfaef);
	color: var(--mwp-state-live, #00a32a);
}

.mps-ticket-badge.mps-status-closed {
	background-color: var(--mwp-color-bg-secondary, #f6f7f7);
	color: var(--mwp-color-text-light, #646970);
}

.mps-ticket-status-badge {
	display: inline-flex;
	align-items: center;
	padding: 2px 8px;
	border-radius: var(--mwp-radius-full, 9999px);
	font-size: 11px;
	font-weight: var(--mwp-font-weight-semibold, 600);
	text-transform: uppercase;
	letter-spacing: 0.5px;
}

.mps-ticket-status-badge.mps-status-open {
	background-color: var(--mwp-state-live-bg, #edfaef);
	color: var(--mwp-state-live, #00a32a);
}

.mps-ticket-status-badge.mps-status-closed {
	background-color: var(--mwp-color-bg-secondary, #f6f7f7);
	color: var(--mwp-color-text-light, #646970);
}

/* ── Unread Badge (on tab) ─────────────────────────── */

.mps-unread-badge {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	min-width: 18px;
	height: 18px;
	padding: 0 5px;
	border-radius: var(--mwp-radius-full, 9999px);
	background: var(--mwp-color-error, #d63638);
	color: #fff;
	font-size: 11px;
	font-weight: var(--mwp-font-weight-bold, 700);
	margin-left: var(--mwp-spacing-xs, 8px);
	line-height: 1;
}

/* ── New Ticket Form ───────────────────────────────── */

.mps-new-ticket-form {
	display: flex;
	flex-direction: column;
	gap: var(--mwp-spacing, 16px);
}

.mps-form-group {
	display: flex;
	flex-direction: column;
	gap: var(--mwp-spacing-xs, 8px);
}

.mps-label {
	font-weight: var(--mwp-font-weight-semibold, 600);
	font-size: var(--mwp-font-size, 14px);
	color: var(--mwp-color-text, #1d2327);
}

.mps-textarea {
	resize: vertical;
	min-height: 100px;
	max-height: 300px;
}

.mps-char-count {
	font-size: 12px;
	color: var(--mwp-color-text-light, #646970);
	text-align: right;
}

.mps-form-actions {
	display: flex;
	justify-content: flex-end;
	gap: var(--mwp-spacing-sm, 12px);
}

/* ── Chat View ─────────────────────────────────────── */

.mps-chat-header {
	display: flex;
	align-items: center;
	justify-content: space-between;
	gap: var(--mwp-spacing, 16px);
}

.mps-chat-header-left {
	display: flex;
	align-items: center;
	gap: var(--mwp-spacing-xs, 8px);
	min-width: 0;
	flex: 1;
}

.mps-chat-title {
	display: flex;
	align-items: center;
	gap: var(--mwp-spacing-xs, 8px);
	min-width: 0;
	flex: 1;
}

.mps-chat-title .mwp-card-title {
	white-space: nowrap;
	overflow: hidden;
	text-overflow: ellipsis;
	margin: 0;
}

.mps-chat-header-actions {
	flex-shrink: 0;
}

/* Back button */
.mps-back-btn {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	width: 32px;
	height: 32px;
	padding: 0;
	border: none;
	background: none;
	color: var(--mwp-color-text-light, #646970);
	cursor: pointer;
	border-radius: var(--mwp-radius-sm, 4px);
	transition: color 0.15s ease, background-color 0.15s ease;
	flex-shrink: 0;
}

.mps-back-btn:hover {
	color: var(--mwp-color-text, #1d2327);
	background-color: var(--mwp-color-bg-secondary, #f6f7f7);
}

.mps-back-btn .mwp-icon {
	width: 20px;
	height: 20px;
}

/* Chat body */
.mps-chat-body {
	display: flex;
	flex-direction: column;
	height: 500px;
	padding: 0;
}

/* Messages area */
.mps-messages {
	flex: 1;
	overflow-y: auto;
	padding: var(--mwp-spacing, 16px);
	display: flex;
	flex-direction: column;
	gap: var(--mwp-spacing-sm, 12px);
}

/* Message bubbles */
.mps-message {
	display: flex;
	flex-direction: column;
	max-width: 80%;
}

.mps-message-customer {
	align-self: flex-end;
}

.mps-message-support {
	align-self: flex-start;
}

.mps-message-meta {
	display: flex;
	align-items: center;
	gap: var(--mwp-spacing-xs, 8px);
	margin-bottom: 4px;
	font-size: 12px;
	color: var(--mwp-color-text-light, #646970);
}

.mps-message-customer .mps-message-meta {
	justify-content: flex-end;
}

.mps-message-sender {
	font-weight: var(--mwp-font-weight-semibold, 600);
}

.mps-message-bubble {
	padding: var(--mwp-spacing-sm, 12px) var(--mwp-spacing, 16px);
	border-radius: var(--mwp-radius-md, 12px);
	line-height: 1.5;
	font-size: var(--mwp-font-size, 14px);
	word-wrap: break-word;
	white-space: pre-wrap;
}

.mps-message-customer .mps-message-bubble {
	background: var(--mwp-color-primary, #2271b1);
	color: #fff;
	border-bottom-right-radius: var(--mwp-radius-sm, 4px);
}

.mps-message-support .mps-message-bubble {
	background: var(--mwp-color-bg-secondary, #f6f7f7);
	color: var(--mwp-color-text, #1d2327);
	border-bottom-left-radius: var(--mwp-radius-sm, 4px);
}

/* Chat input */
.mps-chat-input {
	border-top: 1px solid var(--mwp-color-border-light, #e2e4e7);
	padding: var(--mwp-spacing, 16px);
}

.mps-input-area {
	display: flex;
	flex-direction: column;
	gap: var(--mwp-spacing-xs, 8px);
}

.mps-message-input {
	width: 100%;
	resize: vertical;
	min-height: 60px;
	max-height: 150px;
}

.mps-input-footer {
	display: flex;
	align-items: center;
	justify-content: space-between;
}

/* Closed notice */
.mps-closed-notice {
	display: flex;
	align-items: center;
	gap: var(--mwp-spacing-sm, 12px);
	padding: var(--mwp-spacing-sm, 12px);
	background: var(--mwp-color-bg-secondary, #f6f7f7);
	border-radius: var(--mwp-radius, 8px);
	color: var(--mwp-color-text-light, #646970);
	font-size: var(--mwp-font-size-sm, 13px);
}

.mps-closed-notice .mwp-icon {
	width: 18px;
	height: 18px;
	flex-shrink: 0;
}

.mps-closed-notice span {
	flex: 1;
}

/* ── Empty State ───────────────────────────────────── */

.mps-empty-state {
	display: flex;
	flex-direction: column;
	align-items: center;
	justify-content: center;
	padding: var(--mwp-spacing-xl, 48px) var(--mwp-spacing, 16px);
	text-align: center;
}

.mps-empty-state-small {
	padding: var(--mwp-spacing-lg, 32px) var(--mwp-spacing, 16px);
}

.mps-empty-icon {
	width: 48px;
	height: 48px;
	color: var(--mwp-color-text-light, #646970);
	opacity: 0.4;
	margin-bottom: var(--mwp-spacing, 16px);
}

.mps-empty-title {
	font-size: var(--mwp-font-size-lg, 16px);
	font-weight: var(--mwp-font-weight-semibold, 600);
	color: var(--mwp-color-text, #1d2327);
	margin: 0 0 var(--mwp-spacing-xs, 8px);
}

.mps-empty-desc {
	font-size: var(--mwp-font-size, 14px);
	color: var(--mwp-color-text-light, #646970);
	margin: 0;
}

/* ── Loading ───────────────────────────────────────── */

.mps-loading {
	display: flex;
	align-items: center;
	justify-content: center;
	gap: var(--mwp-spacing-xs, 8px);
	padding: var(--mwp-spacing-lg, 32px);
	color: var(--mwp-color-text-light, #646970);
	font-size: var(--mwp-font-size-sm, 13px);
}

.mps-error {
	padding: var(--mwp-spacing, 16px);
	color: var(--mwp-color-error, #d63638);
	text-align: center;
}

/* ── Toast (fallback) ──────────────────────────────── */

.mps-toast {
	position: fixed;
	bottom: 24px;
	right: 24px;
	padding: 12px 20px;
	border-radius: var(--mwp-radius, 8px);
	font-size: var(--mwp-font-size, 14px);
	color: #fff;
	z-index: 99999;
	opacity: 0;
	transform: translateY(10px);
	transition: opacity 0.3s ease, transform 0.3s ease;
	max-width: 360px;
	box-shadow: 0 4px 12px rgba(0, 0, 0, 0.15);
}

.mps-toast-show {
	opacity: 1;
	transform: translateY(0);
}

.mps-toast-success {
	background: var(--mwp-state-live, #00a32a);
}

.mps-toast-error {
	background: var(--mwp-color-error, #d63638);
}

.mps-toast-info {
	background: var(--mwp-color-primary, #2271b1);
}

/* ── Responsive ────────────────────────────────────── */

@media (max-width: 600px) {
	.mps-message {
		max-width: 90%;
	}

	.mps-chat-body {
		height: 400px;
	}

	.mps-chat-header {
		flex-wrap: wrap;
		gap: var(--mwp-spacing-xs, 8px);
	}

	.mps-form-actions {
		flex-direction: column;
	}

	.mps-form-actions .mwp-button {
		width: 100%;
		justify-content: center;
	}
}