How do I add team members to my hosting plan?
Adding team members to your hosting plan allows you to collaborate securely without sharing your personal login credentials. Most hosting platforms provide role-based access so you can control exactly what each person can see and manage.
This guide walks you through the general process.
Before You Begin
Make sure you:
- Have account owner or administrator access.
- Know the email address your team member will use.
- Understand what level of access they need (billing, support, server management, etc.).
Step 1: Log in to Your Hosting Dashboard
- Sign in to your hosting account.
- Navigate to your Account Settings, Team, or User Management section.
- This is typically found under your profile menu or main account settings.
Step 2: Invite a Team Member
- Click Add User, Invite Member, or similar.
- Enter the team member’s:
- Full name (if required)
- Email address
- Select their role or permission level (see role descriptions below).
- Click Send Invitation.
Your team member will receive an email with instructions to accept the invitation and create or log into their account.
Step 3: Choose the Appropriate Role
Most hosting providers offer role-based permissions. Common roles include:
🔹 Owner
- Full access to all settings
- Can manage billing, servers, domains, and team members
🔹 Administrator
- Full technical access
- Cannot typically transfer ownership
🔹 Developer
- Access to hosting environments
- Can manage files, databases, and deployments
🔹 Billing
- Access to invoices and payment methods only
🔹 Support
- Can open and manage support tickets
Tip: Always grant the lowest level of access necessary for the person’s responsibilities.
Step 4: Managing or Removing Team Members
To update or remove access:
- Return to the Team or User Management section.
- Select the team member.
- Choose one of the following:
- Change role or permissions
- Resend invitation
- Remove access
Changes usually take effect immediately.
Best Practices
- Avoid sharing your primary login credentials.
- Use role-based access instead of shared passwords.
- Remove access immediately when a team member no longer needs it.
- Periodically review who has access to your account.
Troubleshooting
Invitation email not received?
- Ask the team member to check spam/junk folders.
- Confirm the email address was entered correctly.
- Resend the invitation if needed.
Cannot add more users?
- Some hosting plans limit the number of team members.
- Check your plan details or upgrade if necessary.
Need More Help?
If you’re unable to add a team member or have questions about permissions, contact your hosting provider’s support team for assistance.
By using team access features, you can collaborate efficiently while keeping your hosting environment secure and organized.